Every Missed Call Should Still Turn Into a Booked Job.
OPN SYSTEMS builds automated follow-up systems for Seattle home service businesses, so missed calls, estimates, website chats, and past customers don't fall through the cracks.
Your Business Is Probably Leaking Jobs Every Week.
When you're busy running a home service business, you can't be glued to your phone. But every delay costs you money.
Missed Calls
Customers call while you're on a job. They don't leave a voicemail, they just call the next guy.
Ghosted Estimates
You send a quote, they say they'll think about it. You forget to follow up. Deal lost.
Ignored Web Chats
A homeowner asks a question on your site at 9 PM. By morning, they hired someone else.
Forgotten Customers
Past customers need seasonal work, but you never reach out. They use a competitor.
Automations Built for Home Services.
We don't just give you software. We build the exact workflows you need to capture and close more local leads automatically.
Missed Call Text Back
Estimate Follow-Up
Review Management
Website Chat Follow-Up
Customer Reactivation
The Difference is Night and Day.
The Old Way
- Missed calls sit unanswered while you're on a job
- Office manager wastes hours manually chasing leads
- Sent estimates disappear into the void
- Google reviews are requested inconsistently (if at all)
- No clear pipeline of where your leads are
The New Standard
- Missed calls get instant, professional SMS replies
- Follow-ups happen automatically without lifting a finger
- Every lead is organized in a visual pipeline
- Reviews are requested consistently after every job
- More leads turn into actual booked jobs
Built Around How Home Service Companies Actually Operate.
The 'On A Job' Scenario
A customer calls while your crew is on a roof. Instead of going to voicemail and calling a competitor, they get an instant text: 'Hey, we're on a job right now. How can we help?'
The 'Ghosted Estimate' Scenario
You send a $5,000 HVAC estimate but the homeowner goes quiet. Our system automatically follows up on day 1, 3, and 7 until they say yes or no.
The 'After Hours' Scenario
A lead fills out a form on your website at 10 PM. They instantly get a text thanking them and letting them know the office will call at 8 AM sharp.
Websites That Look Premium and Convert.
We create modern, high-converting websites for home service businesses that look professional, build trust, and help turn visitors into booked jobs.
Classic Home Electric
A professional, high-converting website built to showcase residential and commercial electrical services, designed to capture more estimate requests.
Master Quality Group
A premium website highlighting high-end remodeling and construction projects, built to establish trust and attract larger jobs.
Rainier Ridge Homes
A stunning, visual-first website designed to showcase custom home builds and guide potential buyers through the consultation process.
Real Results for Real Trades.
"We missed calls constantly during the day. The missed call text back alone made our follow-up feel way more professional and saved deals."
"Our estimates used to get sent and forgotten. Now every open estimate gets followed up with automatically. It's like having another office manager."
"We finally have a simple way to ask for reviews after jobs. It made our Google profile look more active and trustworthy within weeks."